Privacy Policy

Elliott & Sons Groundworks Last updated: 23 July 2026

1. Who We Are

Elliott & Sons Groundworks (“we”, “us”, “our”) provides groundworks, digger hire, drainage, jetting, CCTV drain surveys, and drain repair and installation services across Plymouth and surrounding areas.

Address: Unit 29, Scott Business Park, Plymouth, PL2 2PB Phone: 07964 549873 Email: info@elliottandsons.co.uk

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information when you contact us or use our website:

Name and contact details (email address, phone number)
Property address and postcode
Details of the work you are enquiring about (service required, description of the job, access information)
Any other information you choose to include when submitting a quote request or contacting us

3. How We Collect Information

We collect information when you:

Complete our contact or quote request form
Email or call us directly
Communicate with us in the course of arranging or carrying out work

4. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations
Arrange site visits and assessments
Carry out agreed groundworks, drainage, or digger hire services
Maintain records of work carried out for your property
Communicate with you about ongoing or completed projects
Meet our legal, accounting, and insurance obligations

We do not use your information for automated decision-making or profiling.

5. Legal Basis for Processing

We process your personal data on the following bases:

Contract – to provide quotations and carry out work you have requested
Legitimate interests – to respond to enquiries and manage our business relationship with you
Legal obligation – where we are required to keep records for tax, accounting, or insurance purposes

6. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

Subcontractors or suppliers where necessary to carry out agreed work
Our professional advisers (e.g. accountant, insurer) where required
Authorities where we are legally required to do so

We do not share your information with third parties for marketing purposes.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements. Enquiry details that do not lead to work being carried out are typically retained for a limited period before being deleted.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@elliottandsons.co.uk.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Cookies

Our website may use cookies to support its functioning. For details, please see our separate Cookie Policy.

11. Complaints

If you have concerns about how we handle your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Elliott & Sons Groundworks Unit 29, Scott Business Park, Plymouth, PL2 2PB Phone: 07964 549873 Email: info@elliottandsons.co.uk